30 Day Money-Back Guarantee Return Process
Please read the info below regarding policies for the money back guarantee. Please note that shipping is not refundable, only the product cost of eligible products is refundable.
If you are unhappy with any of your edible Superfoods product(s) for any reason, we will allow you to return your order within the first 30 days of your initial purchase for a refund. Once you fill out an RMA request form, we will review and send you an email with a prepaid shipping label if you are eligible. In order to receive a refund, the return will need to be sent back to our warehouse no later than 10 business days from the date the label is generated. Once your tracking shows that the package has shipped, your refund will be processed. Once the refund has been processed, please allow 3-5 business days for bank clearing. The tumbler, coffee mug and coffee mixer are non-refundable and excluded from the 30 day money-back guarantee.
Please note, All refunds will be sent to the original payment method used at checkout. If for any reason we're unable to refund the original payment method then store credit will be issued.
Returns Must Contain All Items
Subscription renewals are not eligible for returns or refunds
Renewals and subsequent one-time purchases are not eligible for returns or refunds under any circumstances.
Products Not Eligible For Return
- Superfood Tabs Tumbler
- Coffee Mug
- Coffee Mixer
- Any Subscription Renewal
Products Eligible For Return (Initial Order Only)
- Initial order of Superfood Tabs
- Initial order of Super Amazing Coffee
- Initial order of Super Amazing Creamer
- Initial order of Apple Cider Vinegar Gummies
Returns Must Contain All Items
Each item that is returned must contain all packaging pieces including the box, even if empty.
All 30 Money Back Guarantee Returns Subject To Shipping & Handling Deduction
All 30 Money Back Guarantee returns are subject to a deduction based on the original shipping and handling charge incurred for the product. This deduction applies even if a free shipping offer was applied to the customer order. The list of deductions are as follows:
- Starter Plan or 1 Box / 1 Bag: $5.95 Deduction
- Kickstart Plan or 2 Boxes / 2 Bags: $9.95 Deduction
- Ultimate Plan/ 3 or more Boxes/ Bags: $14.95 Deduction
To request a return authorization (RMA), please click here to access the online form.
To learn more about Superfood Company policies, click here
If you have any questions or would like to speak to our customer success team, give us a call or send a message by clicking here.
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