My tracking says delivered, but I haven't received my order. What do I do?

Already checked the mail and noticed it wasn't there? We're so sorry to hear your order is missing. We would like to make this right!

We know things can happen so we have you covered. If your package was lost or stolen let us know and we can issue a replacement.  Make sure to let us know within 30 days that your order has been lost/stolen. Our company policies state that we will not issue a refund in place of a lost or stolen order. You can check out our company policies here.

Click here to contact our Austin, TX-based customer success team to report the issue so we can help you out!